As a noted electric transformer equipment enterprise of Fujian Province, Tianyi always regards customers’ need as its terminal target under the operation principle of devoted creating and market depending. We not only offer you excellent products and sound price but also perfect technical support as well as pre-sale and after sale service. Hereby we honestly promise:

　　I. Product Quality
　　1.The company has the production certificate of high and low voltage switchboard and national civic and country power transmission network connection, authorized by the State Electric Power Department and the State Machinery Department.
　　2.Our products are produced abiding by ISO9001 system, inspected for quality assurance, and meeting the state standard and the request of the electric power industry.

　　II. Pre-sale and after sale service
　　1.All related data about the product;
　　2.Consultation on product designing problem;
　　3.Two years free maintenance service, later service for cost charge, technical support for whole life;
　　4.Train operating and maintenance personnel about performance, structure, operation, maintenance, and safe running of the product;
　　5.Assisting inspection and maintenance for necessary help after product running;
　　6.For any problem feedback, resolving in 24 hours inside Fujian Province,48 hours outside Fujian, whenever on business day or not;
　　7.After sale service hot line +86-591-28325003, complaint line: +86-591-83634778.

　　III. Business Behaviour
　　We act on the guide line of faith for each other, benefit for each other, standing by the contact law. When the contact becomes effective, we promise that all equipments (including conformity certificate and drawing data etc.) in the contact transport to the pointed destination within the contract period.